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Receipt management for e-commerce explained simply

Receipt management for e-commerce raises the same questions for most Swiss SME owners: which obligations apply, which deadlines are running, which documents to prepare. This page covers the federal rules in force — without unnecessary jargon.

Digitalising receipt management: what actually works

The classic digitalisation traps are avoidable: scanning without quality control (unreadable records), stacking disconnected tools (double entry in disguise), or neglecting access rights. One single flow from document to entry, with clear roles, beats five shiny apps.

An SME that digitalises gains owner time first: less filing, fewer “where is that receipt?” questions, more attention to the trade — that is the real return of receipt management.

A well-structured SME chart of accounts

Concretely, receipt management benefits from three tiers: balance-sheet accounts (classes 1-2) kept spotless for the closing, income accounts (classes 3-6) shaped for steering, and closing accounts (class 9) reserved for year-end entries. Each tier has its rhythm and its owner.

The Sterchi/Käfer structure also eases benchmarking: banks and fiduciaries reason on those standard classes to situate an SME's receipt management.

Outsource receipt management or keep it in-house?

A good test before choosing: ask the fiduciary HOW it wants to receive the documents. A precise answer (formats, frequency, platform) says more than any brochure.

Three signals say it is time to delegate more: missed deadlines (VAT, AHV), entries running months behind, or an owner spending evenings on receipts instead of the business. Conversely, an SME equipped with modern software can safely take day-to-day entry back in-house.

Collaborative desk with laptops and documents, top view

QR-bills and friction-free collections

Since 30 September 2022, the QR-bill has fully replaced the old Swiss payment slips. The Swiss QR Code carries the IBAN (or QR-IBAN), the amount, the debtor and a structured reference: enough to match every incoming payment to its invoice automatically.

For receipt management, invoicing fast changes everything: a service billed the week it is delivered gets paid noticeably earlier than a month-end batch invoice.

The Swiss legal frame for receipt management

Swiss accounting law has been unified in the Code of Obligations since 2013: the same bookkeeping rules (art. 957a CO) and retention rules (art. 958f CO — 10 years for books, vouchers and reports) apply regardless of legal form. Receipt management sits squarely within this frame.

Also worth knowing: accounts may be drawn up in the currency most relevant to the business; if that is not the franc, values must additionally be stated in CHF (art. 958d para. 3 CO). Internationally active companies gain books that match their economic reality.

Frequently asked questions

Do you need a fiduciary for receipt management, or can you do it yourself?

Both are defensible. Below CHF 500,000 of revenue, a sole proprietorship may keep simplified accounts itself. As soon as payroll, VAT and a closing with tax stakes are involved, professional support prevents mistakes that cost more than the fees.

Which social contributions does a Swiss employer pay?

AHV/IV/APG: 5.3% employer share (the same is withheld from the employee); unemployment insurance: 1.1% each up to CHF 148,200 a year; occupational pension (LPP) by age and plan (employer at least 50%); occupational accident insurance paid by the employer; family allowances by canton.

Does MyFiducia.ai work for a business anywhere in Switzerland?

Yes: the platform runs online, the rules applied are federal (VAT, CO, AHV), and the file can be shared with any fiduciary. Cantonal specifics (taxes, allowances) are configured in your file.

What are the current Swiss VAT rates?

Since 1 January 2024: 8.1% (standard), 2.6% (reduced — for example food and medicines) and 3.8% (accommodation). Returns must be filed and paid within 60 days after the period ends (quarterly under the effective method, semi-annually under the net tax rate method).

Also worth reading

This guide by municipality

Switch to accounting that keeps itself up to date

MyFiducia.ai automates receipt management for Swiss SMEs: AI-read documents, posting suggestions, VAT and exports ready for your fiduciary. Try the platform or browse our other guides.

The application is operated in French.